FAQ

New Orders

Can I set my diamond in a Whitney Boin setting?

Yes, you can use a diamond you already own. 

How do I ship my diamond ring or repair?

Contact Whitney Boin for a Federal Express Insured shipping label or send via USPO registered and insured.

Where can I purchase a Whitney Boin ring?

Contact an authorized retailer, call Whitney Boin directly or purchase on line at whitneyboin.com.

What is the diamond quality in wedding band?

G Color, VS clarity

Can I get my ring in a different metal?

Each Whitney Boin piece is available in platinum and yellow/white/rose 18K gold.

How do I know if my Whitney Boin ring is authentic?

Look for the stamped Whitney Boin signature with copyright inside ring, visible under 10x magnification.

 

Repairs/Sizing

One of my small diamonds is cloudy or missing?

Diamond damaged cracked by impact look cloudy and should be replaced before they become loose or missing.

I have a Whitney Boin ring that needs to be sized?

All repairs are shipped directly to Whitney Boin Studio, 42 Warburton Avenue, Yonkers, NY   10701.  

Can my local jeweler repair my Whitney Boin ring?

Local jewelers are not authorized to size or repair Whitney Boin rings.  Whitney Boin rings are engineered to a standard of excellence, to protect your investment and rings integrity, all modifications are done exclusively by Whitney Boin.

Our insurance company would like an updated appraisal?

Available upon request fee charged