Whitney Boin workmanship is warranted against defects in materials for a period of ten years from date of purchase. WB will repair or replace without charge, at our options, any such defective parts within the limits of the warranty. This warranty applies to components of your jewelry that were manufactured by Whitney Boin, Inc and does not apply to any diamonds or precious stones not provided by Whitney Boin, Inc. The warranty does not apply to jewelry damaged by accident, abuse, misuse, alteration, or neglect.
This warranty is void if you Whitney Boin jewelry has been tampered with or repaired by anyone other than the Whitney Boin Studio. We disclaim any liability for consequential damages for breach of any written or implied warranty of this jewelry.
If your Whitney Boin jewelry should require service, please follow these steps:
Mail jewelry using the United States Postal Service
Send by insured and registered mail service
Enclose $45.00 check or money order for shipping/ins
Enclose original warranty coupon if available
Enclose original receipt to validate purchase date
Enclose explanation of problem with the jewelry
Package jewelry carefully
Enclose the necessary documents and ship direct to:
Whitney Boin Studio
Customer Service Department
42 Warburton Avenue
Yonkers, New York 10701
Tel: 800 533 7295